To continuously demonstrate high standards of operational performance as defined by specified
Performance Level Agreements (PLA’s).
Responsible for relationship building and resolving customer queries / issues in a professional manner.
The Underwriting Operation function will include Underwriting, Account Management and Customer
Ability to speak and understand English and Chinese fluently.
Good Telephonic conversational skills (Process Specific).
Ability to write Business letters, e-mails and reports.
Ability to learn quickly and transfer knowledge appropriately.
Ability to understand and interpret numeric data.
Basic computer knowledge and good keyboard skills.
Ability to build rapport with and relate to a wide range of people.
Ability to maintain focus while working with voluminous data.
Dayshift schedule from 7am-4pm, Mondays-Fridays.
Candidate must be willing to work in Cyberjaya.