Responsible in attending to users requests, identify and troubleshoots problems (hardware and software) as well as Network system as and when required.
Coordinate and communicate with vendors and users to resolve all IT related matters.
Responsible to perform program coding in RPG/ RPFGILE and control language in AS400, writing functional specification, troubleshooting and documentation.
Ensures systems such as Retail POS system, serves, network are functioning in an optimal condition.
Assist, monitor and participate in the implementation of new systems and provide ongoing support services after project implementation.
To provide first level of application support and maintenance for all applications in the business.
Skills and Experiences
Bachelor's Degree/ Diploma in Computer Science in any IT related subject or equivalent working experiences with a minimum of 3 years of working experiences
preferably in retailing background.
Possess excellent analytical and problem solving skills.
Strong interpersonal skills, able to work independently and willing to learn new technology.
Good prioritization skills and is flexible enough to adapt to changes.
Able to work with tight deadlines and within constraints.
Good understanding of business practices with fundamental understanding of critical business process flows.