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Customer Service Executive

11/01/18 9:24
0 Applications
Kuala Lumpur
Job Type:
Full Time
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field. 
Required skill(s): MS Office. 
Required language(s): Bahasa Malaysia, Chinese, English 
At least 3 year(s) of working experience in the related field is required for this position. 
Preferably Senior Executives specializing in Customer Service or equivalent. 
Full-Time position(s) available.

Responsibilities: P
Provide dedicated and superior customer care support on all products and services. 
Handle incoming telephone enquiries, issues or complaints on products or services and make ad-hoc outgoing calls as required, to follow up or resolve any outstanding queries. 
Support customer in any related technical issues. Process documents and administrative tasks. 
Work closely with team members. 
Contribute to the growth of companies through upselling and cross selling products and services Meet service level and all other KPI. 

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